I totally agree! I spent hours and hours trying to figure out what I did wrong. All my Saturday evening went into this ordeal. I was so pleased with the way the Google Assistant worked on my Android phone, hence this blunder on my part of purchasing this app with utter zeal. I'd like my refund ASAP -- it is not the money, but principle! I also have no idea how Apple would have this software in their store without testing its credibility and utility.