failure to use Drive for cloud storage

Pierre's Avatar

Pierre

30 Sep, 2015 02:47 PM

Hello,
I cannot use Drive to show my storage on DropBox or Google Drive: in =
the setup menu, I click on the box DropBox "show in the Drive list" and =
then on +, but nothing happen. Same thing for Google drive.
anything wrong in what I did ?

best

  1. Support Staff 1 Posted by James on 01 Oct, 2015 12:52 AM

    James's Avatar

    Hello Pierre,

    That seems to be correct.

    This is the pop-up box that should appear; http://halfbit.co/1lod1

    +

    1. What OSX are you running?
    2. Did you try restarting the app?
    3. You need to be connected to the internet.
    4. Disable any Antivirus. It could be blocking the popup.

    Let me know how it goes,
    James

  2. 2 Posted by Pierre Yves Ben... on 06 Oct, 2015 09:28 PM

    Pierre Yves Benhamou's Avatar

    Hello James

    I am running OS 10.8.5.

    I did restart the app.

    Sorry, but impossible to mount my Dropbox or Google Drive account, although they are active, and although my Internet connection is perfect.
    I do not use any antivirus
    best regards

    Pierre Benhamou
    [email blocked]

  3. Support Staff 3 Posted by James on 07 Oct, 2015 01:10 AM

    James's Avatar

    Hi Pierre,

    Is it possible to take a screencast? It will help us solve the problem.

    Let me know,
    James

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