Unable to mount selected volume. Volume is not privileged.

hatfab's Avatar

hatfab

02 Oct, 2015 08:43 AM

Hi, I try to mount a firewire volume after to have ejected it but it doesn't works and this message is coming : Unable to mount selected volume. Volume is not privileged. I use the last version 1.2 on 10.10.5 Yosemite.
Thanks for helping

  1. Support Staff 1 Posted by James on 03 Oct, 2015 09:17 AM

    James's Avatar

    Hello,

    This error displays when you do not have the correct privileges to mount the drive.

    You need admin access and be authenticated to mount it.

    I hope this helps,
    James

  2. 2 Posted by Bill on 12 Nov, 2015 04:08 PM

    Bill's Avatar

    OK, what are the steps get admin access and be authenticated to mount it. We aren't all computer genius's.

    Thanks for helping.

  3. Support Staff 3 Posted by James on 19 Nov, 2015 10:08 AM

    James's Avatar

    Hi Bill,

    I understand, follow these steps;

    1. Goto system preferences
    2. Open Users & Groups
    3. Select relevant user and enable "Allow user to administer this computer"
    4. Now access your volume/drive from the finder window and authenticate if prompted

    I hope this resolves your problem,
    James

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