I did originally, and then it quit showing it after it worked for a couple of days…the missing folder and files are all in the “Protected” folder you see below, I was only able to view this folder when I did a terminal script to show whiten files…but I cannot open it from anywhere including the app itself.
Here are some screenshots of what I am presented with now I have tried to set “Operating” as the vault location but all it does it give me the option to protect “Operating” and none of the downstream folders (of which “Protected” is one and the one I am missing.
Please let me know what else to do, these are pivotal files locked up in your app somehow and I cannot unlock them,
I can’t back it up because it is locked as a hidden file and I can’t get your app to find it again so I can unlock it and back it up/use it.
Do you see StoreFile.HideMyFile? If so right click > show
package contents. Do you see your Files?
If you changed your vault location, search the original vault
position for StoreFile.HideMyFile. As I originally said backup this
vault file, do not change your vault location in the app
preferences again. We do not want the vault to get overwritten.
There is no StoreFile.HideMyFile? that I can find. Here is a screenshot. The folders I protected were called “protected” in the Operating submenu, which is file location where the vault was located. The “Protected” folder is grayed out so I can’t open it to see if there is a StoreFile.HideMyFile? in there, that is the problem, your app has me locked out of that folder and I can’t unlock it to view my files….
Also read the bottom comments as they correct an incorrect
command given in the instructions.
Hopefully these instructions will allow you to find your vault
file. As your files were not encrypted you just have to right click
> show package contents to get to your files. Each file will
have a "." at the beginning of the filename, you will have to
rename the file and remove the ".".
During the upgrade process I think a fault in the filesystem has
occurred. The above instructions will hopefully give you access to
your files again.
A year later the program still has the same issue and complains.
I will notify the Apple app store, and demand a refund.
The program has hidden the files so well they are gone, not only for people without the password but also for people( paying costumers ) with a password.